Notice of Customer's Rights & Release Information

Texas Utilities Code Chapter 182, Subchapter B, makes certain information on your utility account remains confidential and cannot be disclosed unless specifically requested in writing by the account holder. Under this code, the City is required to post notice to make you aware that you have the right to request release (disclosure) of your personal information in your City of Haltom City utility customer account records.

The request for disclosure of information form, linked here in PDF format,  enables you to request disclosure of certain information under Texas Utilities Code, Chapter 182. If you wish to request disclosure of your information, please download, and complete the form, sign and return it to the Utilities Billing Department by any of the methods listed below:


In-person or by Mail
City of Haltom City
Attn: Utilities Billing Department
 P.O. Box 14247
 Haltom City, TX 76117