City of
HALTOM CITY

5024 Broadway Ave.
Haltom City, TX  76117
817-222-7700

Memorial Day

City facilities will be closed Monday, May 27, 2019 in observance of Memorial Day.

FATHOM Customer Service Center

5417 Stanley Keller Rd.
Haltom City, TX  76117

Monday - Friday
8:00 a.m. - 5:00 p.m.

Contact Information

FATHOM Water Management 833-764-5239
Fax 623-518-4100
Email haltomcity.support@gwfathom.com
Waste Connections Trash & Recycling 817-222-2221

Utility Billing - News & Events

 Haltom City Utility Billing is now operating through FATHOM Water Management. News and events that pertain to Haltom City utility customers are listed here.


HC Partners w/ Fathom Water Mgmt.

Real-Time Monitoring, Leak Detection Are Some of the Benefits of New Water Utility Service
5417 Stanley Keller Rd. | Haltom City, TX 76117
Information: 833-764-5239
http://www.haltomcitytx.com/fathom

haltom city fathom utility water managementHaltom City & FathomTM Water Management, Inc. (Fathom), the utility-to-utility Smart Grid for Water technology leader, have announced a new partnership. Haltom City, the fifth municipality in Texas to adopt Fathom’s water management platform.

In early January, 2018 Haltom City employed the complete suite of FATHOM software and managed services solutions as part of a partnership of a water management platform. The transition will affect all residents and businesses that have water accounts with the City of Haltom City. The FATHOM partnership will include a new centrally located office to pay your water bills, additional payment options through a new online portal, and a new Smart Grid automated meter infrastructure. The SmartGrid for water uses Advanced Metering Infrastructure technology to remotely collect and upload water meter data. While the new FATHOM office will open in early January, the meter installations will continue throughout 2018.

A PDF file with detailed information about the processes, a sample bill and FAQs can be downloaded here.

The changes will include:

  • New water bill statements
  • New account numbers
  • To set up a new water account, please call the FATHOM Customer Service phone number: 833-764-5239
  • Billing address updates to bank bill pay
  • Updates to recurring credit card and bank draft

Payments methods:

  • New address for mail-in payments
  • New location for in-person payments
  • New pay by phone payment options
  • New portal for online account management

Please monitor Haltom City’s website and your mail for detailed instructions and information. We are excited about the partnership and appreciate your understanding as we make this transition to help better manage our water resources and enhance the customer service experience for all citizens.

Fathom & Haltom City will continue installing new automated water meters that will communicate electronically and give Haltom City customers the ability to monitor their water usage and deliver important real-time information. Regular usage and usage spikes can be monitored and reported, providing citizens the opportunity to detect water leaks. The ability to detect leaks early can result in money savings for our customers. More details will be shared here on the City’s website as progress ensues.

“Haltom City is proud to serve as a role model for smart, responsible water use,” said Rex Phelps, Assistant City Manager of Haltom City. “Fathom’s software solutions will allow us to operate with greater efficiency, bill customers more accurately and deliver unparalleled customer support. The Fathom partnership provides multiple benefits for both Haltom City and its residents, and we are thrilled to join this network.”

“Communities across the United States are struggling with high—and continually rising—wholesale water prices,” said Trevor Hill, CEO of Fathom. “Our mission at Fathom is to reduce the burden that water scarcity places on both utilities and their residents by providing actionable data insights to drive efficiency at both the environmental and financial levels.”

About Fathom

Fathom provides comprehensive meter-to-customer solutions to help water utilities do more with declining resources. Fathom’s cloud-based geospatial offerings, including Meter Data Management (MDM), Customer Information System (CIS) and U2You (Utility-to-You) online customer portal, are rapidly deployable, risk-free and transform real-time meter data into a proven, turn-key, single-source, meter-to-cash solution. Founded in 2003, the company has more than 150 employees based in Phoenix, Austin, and Alpharetta, GA and over 150 public water systems and partners.

Water/Sewer '17-'18 Rate Change

haltom city utility billingThe citizens of Haltom City will notice an increase in their water and sewer rates as a result of cost increases from its supplier, the City of Fort Worth. Effective October 1, 2017, the fiscal year 2017-2018 water rates have increase by 8%. This increase is strictly related to the cost of water purchased from the City of Fort Worth.

Because the Haltom City realizes the importance of its citizens to monitor water use, the City will employ the complete suite of FATHOM's water management platform. The new Smart Grid for water uses Advanced Metering Infrastructure technology to remotely collect near-real-time water meter data. This new service, implemented in 2018, will result in no additional costs to our citizens It will improve how citizens are able to monitor their water use. More information regarding the FATHOM partnership can be found at www.haltomcitytx.com/fathom.

Simple Recycling - Textiles

New Orange Bags are Being Distributed, Replacing the Green Bags

haltom city simple recyclingThe City of Haltom City is now offering an exciting new service which will allow residents to recycle unwanted clothing, shoes, and household items with curbside pick-up on the regular Tuesday or Wednesday (depending on your address) trash and recycling collection day.

The company, Simple Recycling, provides this service at no cost to Haltom City residents. This free service is entirely voluntary and at the discretion of the residents. Those who wish to continue delivering their items to a particular charity instead can continue to do so. The main reason of offering this service to residents is to keep these items out of our landfills.

This new program only applies to single family residential households with curbside recycling pick-up. For more information please call 866-835-5068 or visit the Simple Recycling website linked above.

 

 Items accepted include:

  • Bedding (sheets, pillow cases, blankets, comforters)
  • belts & ties
  • books
  • bras
  • coats & jackets
  • fashion accessories
  • handbags & purses
  • hats & gloves
  • kitchenware
  • linens
  • pillows
  • sandals & slippers (in pairs)
  • socks (single or in pairs)
  • stuffed animals
  • table linens
  • tools
  • towels
  • toys
  • undergarments

Items they cannot accept include:

  • appliances
  • furniture
  • tires
  • paint
  • carpeting
  • mattresses
  • traditional recyclables (metal, glass & paper)
  • hazardous waste

haltom city simple recycling brochure 1 haltom city simple recycling brochure 2

Waste Connections Transfer Station

Waste Connections Transfer Station | 2120 Minnis Dr. Haltom City, TX 76117

waste connections haltom cityBeginning January 1st, 2016, residents of Haltom City can now use the Waste Connections Transfer Station, located at 2120 Minnis Dr. This service replaces the two Dumpster Days that were hosted in the fall & spring each year by Waste Connections & Keep Haltom City Beautiful.

All residents will be limited to dumping 16 yards and less than 1 ton of debris in a 12-month period. All loads will be regulated and defined by the Transfer Station staff. Residents are charged a fee for utilizing the convenience center once they reach their volume/weight limit.

Please bring your driver’s license and water bill as proof of residency. No other utility bill will be accepted.

Acceptable materials include residential/household refuse, appliances and construction/demolition materials. The center also accepts materials for recycling. There is no charge to drop off recyclables. Acceptable items include glass/metal food containers, paper, cardboard and plastic containers. Hours of operation are Monday – Friday, 8:00 a.m.- 4:30 p.m. & Saturdays 8:00 a.m. - 11:30 a.m. Residents needs to arrive by 4:00 p.m. during the week and 11:00 a.m. on Saturdays.

For fees and information call 817-834-6638.

Utility BillingNews

haltom city fathom utility water management

HC Partners w/ Fathom Water Mgmt.

Haltom City & FathomTM Water Management, Inc. (Fathom), the utility-to-utility Smart Grid for Water…
haltom city utility billing

Water/Sewer '17-'18 Rate Change

The citizens of Haltom City will notice an increase in their water and sewer rates as a result of…
haltom city simple recycling

Simple Recycling - Textiles

The City of Haltom City is now offering an exciting new service which will allow residents to…
waste connections haltom city

Waste Connections Transfer Station

Beginning January 1st, 2016, residents of Haltom City can now use the Waste Connections Transfer…