City of
HALTOM CITY

5024 Broadway Ave.
Haltom City, TX  76117
817-222-7700

Haltom City COVID-19 Response
covid 19 resources support

OFFICE OF THE CITY MANAGER

Updated May 14, 2020

The City of Haltom City has developed a phased approached to return to normal business operation, keeping the safety of our employees and citizens as a high priority.

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COVID-19 SMS & EMAIL NOTIFICATIONS

To receive SMS text notifications & emails related specifically to Haltom City COVID-19 Declarations, Orders & related information, please fill out the form linked below. You can also text the keyword HCTXCOVID19 to 888777 to receive only SMS text notifications.

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COVID-19 Precautionary Measures

HALTOM CITY Utility Billing

City Hall will reopen on June 1, 2020, however citizens are encouraged to continue to conduct business online or by phone and must practice social distancing while inside City Hall.

Payments can be made by the following means:

  • Automated phone system by calling 877-849-0088
  • Online at https://www.haltomcitytx.com/utility-billing-payment-options
  • Drive-thru drop box located on the east side of City Hall located at 5024 Broadway Ave, Haltom City, TX 76117. Checks and money orders can be left 24/7, but please only place cash in the drop box during business hours, Monday - Friday, 8:00 a.m. - 5:00 p.m. Please note your account number or address in memo/text fields.

Please call 817-222-7717 for questions.

Utility Billing

City Hall
5024 Broadway Ave.

Haltom City, TX  76117

Hours

Monday - Friday
8:00 a.m. - 5:00 p.m.
Saturday & Sunday
Closed

Contact

Automated Payment Service (requires new acct #)
877-849-0088
Utility Billing
817-222-7717
Waste Connections Trash & Recycling
817-222-2221

New Haltom City Water Accounts

New water accounts can be set up at the Utility Billing counter in City Hall
Monday - Friday
8:00 a.m. - 5:00 p.m.
City Hall - 5024 Broadway Ave. | Haltom City, TX 76117
Information: 817-222-7717

Residential Water Account


ALL of the following information is required to open a residential utility account:

  1. Valid TX Driver License or State Issued Identification Card
  2. Social Security card or Taxpayer Identification Number (TIN)
  3. Settlement Statement/Deed of Trust or Lease Agreement

A Deposit of $75 for residential property owners and $150 for residential property renters (including mobile homes) is required.

The deposit amount will be applied to your final bill once two consecutive years of payments have been made, all of them on time and within their respective scheduled due dates.

We provide same day or next day service, but can provide after-hour service for $25 additional fee (after 5:00 p.m.).


Commercial Water Account


For commercial water accounts, the following items are required:

  1. Certificate of Occupancy
  2. Valid TX driver's license
  3. Tax Identification Card

Tags: Water Account, New Water Account, Utility Billing, Water Bill