Frequently Asked Questions

These inspections are being completed to comply with a new state and federal regulation that requires all drinking water utilities in the United States, including in the state of Texas, to investigate and determine the material of the service lines in their water systems. Not all service lines will be inspected, and an inspection is not required for locations with documentation of service line material.

Inspections will most likely be conducted at the meter box and should not require digging in your yard. If digging is the only alternative to confirm the service line material, the City will promptly notify the resident. No digging will occur on private property without permission from the resident.

No. Crews will be working at the property’s meter box. Crews do not need to interact with residents, nor will they need to enter your home or disrupt water service to your house.

Crews will conduct a visual inspection to confirm the service line's material. Additional tests may be conducted to identify metallic metal plumbing materials further.