City of

5024 Broadway Ave.
Haltom City, TX  76117

Utility Billing

City Hall
5024 Broadway Ave.

Haltom City, TX  76117

Hours (effective Dec 18, 2019)

Monday - Friday
8:00 a.m. - 5:00 p.m.
Saturday & Sunday


Automated Payment Service (requires new acct #)
Utility Billing
Waste Connections Trash & Recycling

Utility Bill Payment Options

City Hall - 5024 Broadway Ave. | Haltom City, TX 76117

FATHOM phones, online system, and local office (located at 5417 Stanley Keller) closed permanently at 5:00 p.m. on Friday, December 13, 2019. The Haltom City Utility Billing office (located at 5024 Broadway in City Hall) is now open and accepting payments in person by credit card, check, money order and cash.

New water bills will be mailed out 2-3 weeks later than normal. Due dates will be adjusted accordingly.

To make a payment through the online portal or the automated phone service you must have your NEW water account number, not the old FATHOM account number that is listed on your current bill. This number can be obtained by calling the Haltom City Utility Billing office at 817-222-7717 during operating hours. The office is open Monday - Friday, 8:00 a.m. - 5:00 p.m.

Please be aware that city facilities will be closed January 1, 2020 in observance of the the New Year's Holiday.


Please read instruction above, in red, when processing payments through the online portal.


By Phone

The toll-free number to pay by phone is 877-849-0088. You will need your NEW account number (call 817-222-7717 to obtain this #).


Pay by check, credit card, money order or cash:

City Hall - Utility Billing counter
5024 Broadway Ave.
Haltom City, TX  76117


Payments in the form of check or money order should be mailed to:

P.O. Box 14247
Haltom City, Texas 76117

Checks or money orders should be made payable to "Haltom City Utility Billing".

Bank, Credit or Debit Draft

We are working to set up a new ACH bank auto draft system. We will post that information here when it becomes available.


The drop-box outside City Hall is available to accept payments by check or money order 24 hrs/day.

City Hall
5024 Broadway Ave.
Haltom City, Texas 76117

Tags: Online Services, Water Account, Utility Billing, Bill Payments