What do my water and sewer rates pay for?

Water and sewer rates pay for the cost of operating the utilities, including personnel, maintenance, water resources, administration, debt service, and capital construction.

When was the last time water and sewer rates were adjusted?

Water and sewer rates for residential and non-residential customers were last adjusted in 2019. In 2021, a new rate structure was established and the new billing will begin October of 2022. Costs are adjusted to maintain the infrastructure for quality, reliability, and costs associated with access to safe drinking water.

FORMER METHOD

The former billing rate method utilized 3 groups (A, B, C) defined by the number of units served at the location. Customers in each group were charged a base rate and consumption depending on the group they were in.

*Note: The sampling of comparable cities done during the rate study found no other comporable cities with this system of billing.

NEW METHOD

The new billing method utilizes a tiered pricing structure. In this structure, users pay a base rate by meter size including the first 1,000 gallons of water. Additional charges are incurred based on the amount of water used if it exceeds 1,000 gallons.

In short, the more water you use, the more you pay.