COVID-19 OPERATIONAL CHANGES

Haltom City is working to safely expand services and reopen facilities impacted by changes related to COVID-19. A phased return to operations is planned to align with state guidelines, protecting the health of both citizens and staff. Opening dates for some facilities are yet to be determined (TBD).

Because this is a fluid situation, the information below will be updated as circumstances warrant.

COVID-19 OPERATIONAL CHANGES

Haltom City is working to safely expand services and reopen facilities impacted by changes related to COVID-19. A phased return to operations is planned to align with state guidelines, protecting the health of both citizens and staff. Opening dates for some facilities are yet to be determined (TBD).

Because this is a fluid situation, the information below will be updated as circumstances warrant.

Animal Services

OPEN

Haltom City Animal Services is open to the public. If you have any questions please call the office during operation hours at:

City Hall

OPEN

Garage Sale Permits

Garage Sale permits can be obtained at City Hall. If you have any questions please call the permitting office:

Library

OPEN - limited services

The Haltom City Public Library is open to the public on a limited basis following guidelines from the Texas Governor and the Center for Disease Control. It should be understood that this is still a fluid situation and all dates, restrictions or limitations may change at any time.

The public MUST WEAR A MASK AT ALL TIMES when visiting the Haltom City Public Library.

Patrons are encouraged to take advantage of the Library’s drive thru pickup window and drive thru book drop. The drive thru pickup window is for reserved (on hold) materials.

Three Ways to Reserve Materials or Place Holds...



  • email the library at to request materials

HALTOM CITY PUBLIC LIBRARY - HEALTH & SAFETY POLICY

The virus that causes COVID-19 can be spread to others by infected persons who have few or no symptoms. Because of the hidden nature of this threat, and following Tarrant County Executive Order of County Judge B. Glen Whitley issued June 25, 2020 and extended on July 31, 2020, August 25, 2020 to November 30, 2020, it is the policy of the Haltom City Public Library to require the following:

  • Face Covering Required In Order To Enter And Remain On Premises: all persons over the age of ten (10), including employees, customers, visitors, invitees and contractors ("Patrons"), who enter this business must wear a face covering over their nose and mouth, such as a homemade mask, scarf, bandana, or handkerchief.
  • The requirement of a face covering does not apply if covering the nose and mouth poses a significant mental or physical health risk to the individual.
  • The requirement of a face covering also does not apply when an individual is consuming a food or beverage or receiving a service where the wearing of a mask would impair the performance of the service.
  • Social Distancing Protocols: even with the use of appropriate face coverings, individuals should maintain six feet of social distancing whenever possible.
  • Employees should not work within six (6) feet of one another, except to the extent necessary to provide services.
  • Patrons should maintain six (6) feet of separation from other individuals outside their household, to the extent feasible when inside the business premises.
  • Patrons of the library queuing, waiting inside, waiting outside of the building, or on the premises of the business must maintain six (6) feet of separation from other individuals outside their household.
  • Violations:patrons who do not wear a face covering will be asked to leave the premises and will not be provided goods or services until the face covering requirements are followed.
  • Duration: this policy will remain in effect until November 30, 2020, the expiration of the Executive Order of County Judge B. Glen Whitley issued June 25, 2020 and extended on July 31, 2020, August 25, 2020 to November 20, 2020, unless extended, modified, or terminated earlier by the Tarrant County Judge or the Commissioners Court.
  • Notice & Signage: notice of this Health and Safety Policy will be posted in a conspicuous location of the business.

Temporary Hours

The Library will be open at a reduced schedule to allow for cleaning

Monday - Thursday
10:30 a.m. – 7:00 p.m.
Friday
10:30 a.m. - 5:00 p.m.
Saturday
10:30 a.m. - 4:00 p.m.
Sunday
Closed

Precautions to be Followed by Staff & Visitors

  • Occupancy limited at 50% of public space at any given time.
  • Patrons MUST WEAR A MASK AT ALL TIMES and maintain safe social distancing.
  • Employees will be screened before work consistent with city policy.
  • Employees will wash and sanitize hands many times a day especially between interactions with visitors.
  • Library staff will WEAR MASKS AT ALL TIMES when interacting with the public.
  • Returned materials will be quarantined for seven (7) days before they are checked in and taken off patron’s account and available for circulation again. Those additional seven days are not counted towards an overdue fine (HC Public Library does not charge overdue fines).

SERVICES CURRENTLY AVAILABLE

  • Checking books, audios, mobile hotspots, movies etc., in and out.
  • Computers available by appointment only. Please find instructions below.*
  • Copying service has resumed; this is self-serve. Coin op. accepts change (no pennies) and $1.00 and $5.00 bills; no change will be made; no credit card use available. Limited help available while maintaining social distancing.
  • Drive thru book return, open 24/7.
  • Drive thru pickup window for reserved materials, open during library business hours.
  • Faxing has resumed; this is self-serve. Payment by credit card only.
  • Free books in meeting room while supplies lasts.
  • Homebound services (delivering materials to residence for those unable to come to the library. For example, for health reasons, whether a permanent or temporary health condition). Call 817-222-7768 to register. For HC residents only.
  • Interlibrary Loan (borrowing books throughout the world). Come in or call 817-222-7786, to make a request.
  • MetrOPAC (borrowing/reserving materials from Burleson, HC, Ft. Worth, Keller, Richland Hills, Watauga libraries). See "Three Ways to Reserve Materials or Place Holds..." above.
  • Notary service has resumed, by appointment only. Call 817-222-7786 to make an appointment. Social distancing will be maintained. Payment by credit card only.
  • Proctoring has resumed. Please call 817-222-7786 to set up an appointment. Social distancing maintained.
  • Online Resources
  • Seating will be available while maintaining social distancing.
  • Social media outlets contain virtual programming and other information
  • Study rooms open for use. Limit of 2 hours and 2 people at a time; masks must be worn.
  • Wi-Fi Hotspots available for check out (Haltom City residents only). Call 817-222-7786, come in or place hold online.

*INSTRUCTIONS FOR PUBLIC COMPUTER USE

  • Social distancing will be strictly enforced and MUST WEAR A MASK AT ALL TIMES.
  • Self-serve only; staff will be unable to assist at this time due to social distancing.
  • Appointment required. Call 817-222-8876.
  • Limit of 1 appointment per day, 1 hour per day. May make appointment 1 day in advance.
  • If late for reserved time, then that time is forfeited. For example, should one arrive 15 minutes late then there will be only 45 minutes of computer time remaining. Computer automatically shuts down and appointment schedule will not allow for extra time.
  • Limit of 1 person per computer. Appointments are spaced to allow for cleaning between each use.
  • Print station accepts cash only ($5.00, $1.00 or change; no pennies); no change will be made by staff. Credit cards and checks not accepted. No refund for printing so PLEASE checks carefully in order to print.
  • If you are unable to make your scheduled appointment, please call to cancel and free up your spot for someone else, 817-222-7786.

SERVICES CURRENTLY UNAVAILABLE

  • Not accepting donations of books, magazines, movies, puzzles, etc.
  • Java Joe’s Coffee Depot
  • Tinker Tuesday, Imagination Station and toy access
  • No face-to-face programming

For virtual programming and craft making please visit Library’s Facebook page and website:

Municipal Court

OPEN

Municipal Court, located in City Hall, is open to the public.

Contact the Court via phone, email or fax.

 
EMAIL
 
817-222-7727
Parks & Recreation

Parks & Recreation is taking appointments to handle business in person, such as reserving fields or registering for a program. Please call them to make arrangements:


ServiceStatusINFORMATION
   
Recreation Center OPEN only for scheduled classes & programs no scheduled open date
Park Trails OPEN Maintain social distancing, no group activities allowed
Broadway Park Tennis Court OPEN  
North Park Basketball Court OPEN  
North Park Disc Golf Course OPEN  
Baseball Fields (Little Fossil & Broadway Parks) OPEN Sanctioned leagues & clinics only
Spraygrounds (Broadway & Whites Branch Parks) CLOSED Open date TBD
Park Water Fountains CLOSED  
Playground Equipment USE AT OWN RISK  
Park Restrooms USE AT OWN RISK  
Park Pavillions USE AT OWN RISK No rentals; first come, first serve
Planning & Permitting

OPEN

The Planning & Community Development Department, located in City Hall, is open to the public. Application permits and documents can be found online at the MyGov portal and the Planning & Community Development home page.

Staff is available to assist over the phone with any questions about processes and procedures.

Credit card payments can be made over the phone and checks can also be placed in the drop box.

Senior Center

CLOSED - open date TBD

Senior Center staff is distributing food on Mondays, Wednesdays and Fridays at 10:00 a.m. as well as hosting two Tarrant Area Food Bank drive-thru food distributions on the 2nd and 4th Thursdays of the month at 1:00 p.m.

Starting October 9, 2020 the Senior Center is home delivering meals every Friday to those sixty (60) years of age or older and those married to someone 60 or older. There will be five (5) frozen meals and a box of fresh produce.

To sign up for meals to be delivered , please call Meals on Wheels at: 817-336-0912

For more information please call the Senior Center: 817-834-8021

Utility Billing

OPEN

Utility Billing, located in City Hall, is now open to the public and is accepting walk-in payments. If you have any questions regarding your water account you may call Utility Billing at 817-222-7717. Pay-by-phone is available through our automated service. That number is listed below.

Payment options are listed and linked below:

Pay Online

Payments can be made through the online portal:

By Phone

The toll-free number to pay by phone is 877-849-0088.

By Mail

Checks or money orders, made payable to HALTOM CITY UTILITY BILLING, should be mailed to:

P.O. Box 14247
Haltom City, Texas 76117

Walk-In

Pay by check, credit card, money order or cash:

City Hall
5024 Broadway Ave.
Haltom City, Texas 76117

Bank, Credit or Debit Draft

Bank drafts are being processed at this time. Call 817-222-7717 for information.

Drop Box

Accepts checks or money orders, made payable to HALTOM CITY UTILITY BILLING, 24 hrs/day. Please note your account number or address in memo/text fields.

City Hall
5024 Broadway Ave.
Haltom City, Texas 76117

5024 Broadway Ave.
Haltom City, Texas 76117
817-222-7700