City of
HALTOM CITY

5024 Broadway Ave.
Haltom City, TX  76117
817-222-7700

August 7, 2018 City Council Minutes

MINUTES

HALTOM CITY COUNCIL SPECIAL TOWN HALL MEETING CITY HALL

5024 BROADWAY AVENUE

August 7, 2018

A Special Town Hall Meeting was held by the City Council of the City of Haltom City, Texas, on August 7, 2018, at 7:00 p.m. at City Hall, 5024 Broadway Avenue, Haltom City, Texas, with the following members present:

Mayor Pro Tem Dr. An Truong Council Place 1 Jeannine Nunn

Council Place 2 Walter Grow Council Place 3 Lin Thompson

Council Place 4 Brent Weast Council Place 5 Bob Watkins Council Place 6 Ricky Brown

Mayor David Averitt was absent.

Staff Present: Keith Lane, City Manager; Rex Phelps, Assistant City Manager; Art Camacho, City Secretary; Jennifer Fung, Finance Director, Sidonna Foust, Customer Service Director, and Greg Van Nieuwenhuize, Public Works Director.

Mayor Pro Tem Truong called the Town Hall meeting to order at 7:03 p.m. and read the Title 9 – Offenses Against Public Order and Decency. Assistant City Manager Rex Phelps presented a PowerPoint regarding water losses over the last three years in gallon volume and revenue. He also presented information concerning the water and sewer payments, drainage fund revenues and expenses, and the five-year history concerning revenues and expenditures. City Manager Keith Lane presented information regarding the future water needs in Texas, particularly the DFW area, and the strategy taken by neighboring cities to help alleviate the costs. Jason Bethke, of Fathom, presented a PowerPoint that included the partnership update, containing the city goals, metering implementation, smart grid for water, contract, metering and AMI installation update, customer service update, project status, billing cycles, and portal update. A discussion was held regarding the credit card fees for utility payments.

Mayor Pro Tem Truong called forward the list of signed-in speakers:

  1. Randy Kizer

  2. Mary Hunter

  3. Thomas Ybarra (did not come forward)

  4. Susan Knarr

  5. Annette Curry

  6. Lillian Cuko

  7. Tom O’Neal

  8. Trae Fowler

  9. Daren Hudson

  10. Bob Hall

  11. Theresa DePaul

  12. Dorys Thornton

  13. Melanie Montgomery

  14. Sandy Webb

  15. Jeannine Scheu

  16. Stacey Corbin

  17. Charles Schell

  18. Robert Garcia

  19. Ronnie Strasser

  20. Sandy Hunter

  21. Cody Gambill

  22. Francis Lopez

  23. Linda Eakins

  24. Nancy S. Magee

  25. Dana Coffman

In addition, Mayor Pro Tem Truong allowed Mike Gory and Tammy Gilliam to speak.

The assorted comments given were complaints regarding their personal billing that included high volume rates and billing, billing date inconsistency, meter replacement, dissatisfied customer service, drainage fund charges, auto-pay procedures, water leaks in meter boxes, lack of citizen representation when Fathom was contracted, city-use water facilities, and the lack of donation fund access.

Mayor Pro Tem Truong thanked the citizens for attending and stated another meeting with the citizens will possibly be held soon.

ADJOURNMENT

Mayor Pro Tem Truong adjourned the meeting at 9:35 p.m.

RESPECTFULLY SUBMITTED BY: APPROVED BY:

Art Camacho, City Secretary David Averitt, Mayor

CITY OF HALTOM CITY TOWN HALL MEETING August 7, 2018 Page 2