Holiday Trash & Recycling Schedule

Please be aware that there will be no trash collection on Thursday, December 25th or January 1st. Trash will be picked up on the next scheduled pick-up day (the following Monday). Recycling pick-up will not take place December 25th or January 1st. If you have any questions please call Progressive Waste Solutions at 817-222-2221.

Utility Billing

5024 Broadway Ave.
Haltom City, TX  76117

Hours of Operation

Monday-Friday 8AM-5PM

Contact Information

New Water Service 817-222-7718
Billing Questions 817-222-7717
Fax 817-222-7728

Haltom City Utility Billing

A division of the Finance Department, Utility Billing serves as the initiation and billing center for water utilities which includes sewer and refuse. Utility Billing handles service setup, billing, revenue collection, customer inquiries, problem resolution and complaint processing.

Utility Billing is the Haltom City's central cashier for processing all revenue transactions and bank deposits for all other City departments. It also serves as a primary first communication point a customer has for all City related service problems and we assist in guiding the customer to the City department that can best assist, if the problem is not water related. Primary responsibilities include; insuring the accurate and timely billing and collection for services provided, assisting new and current residents with utility services, to notify refuse contractors of missed pickups and to resolve complaints to the best of our ability while preserving the requirements set by City ordinances. The daily overriding goal for each staff member of this division is to treat all customers in a friendly and fair manner.

Stage 1 Watering Restrictions In Effect

Under Stage 1 restrictions households and businesses are limited in sprinkler watering to two days per week with the two days determined by the address of the location. Violations are handled by Code Enforcement, 817-222-7732.

  • Residential addresses ending in an even number may water on Wednesdays and Saturdays
  • Residential addresses ending in an odd number may water on Thursdays and Sundays
  • All non-residential locations, such as apartment complexes, businesses, industries, parks, medians, etc. may water on Tuesdays and Fridays
  • No watering, regardless of address, may take place between the hours of 10:00 a.m. and 6:00 p.m. on any day