5024 Broadway Ave.
Haltom City, TX  76117

Thanksgiving Holiday

City facilities will be closed Thursday & Friday, November 23 & 24, for the Thanksgiving Holiday


  • Beginning November 13, 2017 water reconnects will not be done after 5:00 p.m. Any payments received after 12:00 p.m. on disconnect date will be reconnected the following business day.
  • Trash service will not be interrupted by the Thanksgiving, Christmas, and New Years holidays
  • In preparation for changes coming to the Utility Billing Department (including our transition to Fathom Water Management) and in keeping in compliance with current City Ordinances, all accounts need to be paid in full with no past balances. Read more...
  • No extensions will be granted for water payments. All bills must be paid by the due date to avoid service interruption.
  • New Service or any Transfer of Service will need to be done between the hours of 8:00 a.m. & 4:00 p.m. No new water accounts will be opened after 4:00 p.m.

New Haltom City Water Accounts

Residential Water Account

New water accounts must be set up in person at the City Hall Municipal Complex, 5024 Broadway Ave., Haltom City, TX  76117 (mapped below), between the hours of 8:00 a.m. & 4:00 p.m., Monday through Friday. No new water accounts and no Transfers of Service will be done after 4:00 p.m.

The following forms are required to open a residential utility account:

  1. Valid TX Driver License or Identification Card
  2. Social Security card or Taxpayer Identification Number (TIN)
  3. Settlement Statement/Deed of Trust or Lease Agreement

A Deposit of $75 for residential property owners and $150 for residential property renters (including mobile homes) is required.

The deposit amount will be applied to your final bill once two consecutive years of payments have been made, all of them on time and within their respective scheduled due dates.

We provide same day or next day service, but can provide after-hour service for $25 additional fee (after 5:00 p.m.).

If you have questions, please call the Water Department at 817-222-7718.

Commercial Water Account

For commercial water accounts, the following items are required:

  1. Certificate of Occupancy
  2. Valid TX driver's license
  3. Tax Identification Card

Deposits for businesses vary and will be set after initial consultation with staff. Call 817 222-7718 for information or come by City Hall.



Tags: Water Account, New Water Account, Utility Billing