5024 Broadway Ave.
Haltom City, TX  76117
817-222-7700

Notices

  • FATHOM - The FATHOM Customer Service Center opened at 8:00 a.m. on January 15, 2018 at 5417 Stanley Keller Rd. Payments can also be made at https://haltomcity.U2YOU.gwfathom.com or by calling 833-764-5239. More information on the FATHOM transition can be found here. We appreciate your patience during this transition.
  • Carson St./SH 121 Construction - Updates found here

IT Services - Technical Services Division

The Technical Services division provides systems administration and technical support for all Haltom City departments.

This division is responsible for the core infrastructure of the city network and supports the following areas:

  • Voice and data network services
  • Local Area Networks in each facility and fiber/wireless WAN across the city from building to building
  • Central and redundant Internet connections
  • Servers – 30+
  • Systems – 20+
  • 300+ desktops/laptops
  • Security of network and systems
  • Centrally managed and monitored IP security cameras
  • 24/7/365 on-call support provided for critical systems – Public Safety systems, LAN, WAN, telephony service
  • Approximately 2,300 helpdesk requests per year

Tags: IT Services

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