5024 Broadway Ave.
Haltom City, TX  76117

Thanksgiving Holiday

City facilities will be closed Thursday & Friday, November 23 & 24, for the Thanksgiving Holiday


  • Beginning November 13, 2017 water reconnects will not be done after 5:00 p.m. Any payments received after 12:00 p.m. on disconnect date will be reconnected the following business day.
  • Trash service will not be interrupted by the Thanksgiving, Christmas, and New Years holidays
  • In preparation for changes coming to the Utility Billing Department (including our transition to Fathom Water Management) and in keeping in compliance with current City Ordinances, all accounts need to be paid in full with no past balances. Read more...
  • No extensions will be granted for water payments. All bills must be paid by the due date to avoid service interruption.
  • New Service or any Transfer of Service will need to be done between the hours of 8:00 a.m. & 4:00 p.m. No new water accounts will be opened after 4:00 p.m.

The City Council recently approved a $2.50 convenience fee for all credit/debit card payments for all City departments that take credit cards, effective March 16, 2017. This applies to all credit & debit card payments for water/sewer bills, municipal court fees, permit fees, library, recreation and all other payments.

The reason for adding the fee is to recoup the payment card interchange fees imposed by credit card processing companies. For FY2016, Haltom City paid approximately $150,000 for payment interchange fees.

Utility Billing Payment Options

Haltom City Utility Billing offers a variety of means to pay your water bill.

Bank Draft

If you would like the convenience of having your water bill automatically paid each month from your checking account, please call us for a Bank Draft Authorization Form. Once we receive the form, it may take up to 2 billing cycles (2 months) from the date we receive your authorization form for the payment to be deducted from your checking account and applied to your water bill. Drafting will be done anytime from 11 to 15 days after the billing date for the full amount of your water bill. A service charge will be added to your account for each rejected draft due to insufficient funds, closed account or stop payment.

Call 817-222-7717 for more information.

Credit Card

A credit card payment authorization form can be filled out and faxed to the attention of: Utility Billing, 817 222-7728 or the form can be mailed or brought to:

Haltom City Utility Billing
5024 Broadway Ave.
Haltom CIty, TX 76117

Call 817 222-7717 for more information.


Payments, in the form of a check or money order, can be mailed to:

City of Haltom City
PO Box 14247
Haltom CIty, TX 76117

Two occurrences of NSF(Insufficient Check)/returned items within any 12-month time period will trigger the Cash Only Policy (COP).

Call 817 222-7717 for further information.

Online Bill Pay

Online payment of your water bill can be made at this site.

Walk-in/Drive Thru

Payments can be made in person at the Water Billing Department in City Hall, located at 5024 Broadway Ave., Monday-Friday, 8:00 a.m. - 5:00 p.m.. A drive-thru window is also available on the east side of the building.

If you need to drop off a payment after hours, please use the bright yellow drop box located on the left side of the drive way as you pull through the covered drive-thru facing Friendly Lane. The drop box is emptied daily at 8:15 a.m. except for weekends and holidays. Transactions removed at 8:15 a.m. are posted to your account by 5:00 p.m. that day. Please do not place cash in the drop box.

Two occurrences of NSF(Insufficient Check)/returned items within any 12-month time period will trigger the Cash Only Policy (COP).

Tags: Utility Billing, Bill Payments