The Utility Billing Department, located in City Hall, will be closing permanently on January 11, 2018 at 5:00 p.m. Customers will be unable to make any form of payment from January 11 at 5:00 p.m. to 8:00 a.m. on January 15, 2018 as we transition to FATHOM Water Management. Payments may be deposited in the drop box at City Hall during this time. These payments will be processed on January 15, 2018. The FATHOM Customer Service Center will be open at 8:00 a.m. on January 15, 2018 at 5417 Stanley Keller Rd. Payments can also be made at https://haltomcity.U2YOU.gwfathom.com beginning on January 15, 2018. New account numbers will be provided to all residential & commercial account holders by mail during early January, 2018.
More information on the FATHOM transition can be found here. We appreciate your patience during this transition.