5024 Broadway Ave.
Haltom City, TX  76117


Utility Billing Office to Close Jan 11, 2018 at 5PM

The FATHOM Customer Service Center opened at 8:00 a.m. on January 15, 2018 at 5417 Stanley Keller Rd. Payments can also be made at https://haltomcity.U2YOU.gwfathom.com or by calling 833-764-5239.

More information on the FATHOM transition can be found here. We appreciate your patience during this transition.

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FATHOM's Customer Svc. Center

The Utility Billing Department, located in City Hall, closed permanently on January 11, 2018 at…
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What to Do When You Hear a Warning

  • Remain calm and go inside immediately. Turn on your radio or television.

NOTE: In this area, WBAP Radio 820 AM is the designated Emergency Alert System (EAS) station. Most other radio and television stations will also broadcast information regarding emergencies.

  • Listen carefully to instruction provided by the EAS station.
  • Take whatever action is necessary to protect yourself and your family. -Stay inside unless you receive information that contradicts staying inside. It is almost always safer to stay inside until the emergency has ended. 
  • Please do not call 911 unless you must report a life-threatening situation. 
  • Keep blankets, water, food (non-perishable), flashlight, personal hygiene items, necessary medications, portable radio and spare batteries readily accessible. 
  • Have your driver’s license, checkbook, cash and credit cards with you.
  • Always keep at least a half tank of fuel in your vehicle at all times. 
  • If you have a cellular telephone, keep it charged and accessible for these emergencies.