5024 Broadway Ave. Haltom City, TX 76117 817-222-7700
New Water Bill Cut-Off Dates
In preparation for changes coming to the Utility Billing Department (including our transition to Fathom Water Management) and in keeping in compliance with current City Ordinances, all accounts need to be paid in full with no past balances. Past due amounts can result in your services being disconnected. Payments options for residents can be seen here.
The following list will give you due dates and their related cut-off date:
Haltom City Utility Billing
If your due date is:
Your cut-off date will be:
HC Partners w/ Fathom Water Mgmt.
Real-Time Monitoring, Leak Detection Are Some of the Benefits of New Water Utility Service
Haltom City & FathomTM Water Management, Inc. (Fathom), the utility-to-utility Smart Grid for Water technology leader, have announced a new partnership. Haltom City, the fifth municipality in Texas to adopt Fathom’s water management platform.
In early January, 2018 Haltom City will employ the complete suite of FATHOM software and managed services solutions as part of a partnership of a water management platform. The transition will affect all residents and businesses that have water accounts with the City of Haltom City. The FATHOM partnership will include a new centrally located office to pay your water bills, additional payment options through a new online portal, and a new Smart Grid automated meter infrastructure. The SmartGrid for water uses Advanced Metering Infrastructure technology to remotely collect and upload water meter data. While the new FATHOM office will open in early January, the meter installations will continue throughout 2018.
A PDF file with detailed information about the processes, a sample bill and FAQs can be downloadedhere.
The changes will include:
New water bill statements
New account numbers
Billing address updates to bank bill pay
Updates to recurring credit card and bank draft
New address for mail-in payments
New location for in-person payments
New pay by phone payment options
New portal for online account management
Please monitor Haltom City’s website and your mail for detailed instructions and information. We are excited about the partnership and appreciate your understanding as we make this transition to help better manage our water resources and enhance the customer service experience for all citizens.
Fathom & Haltom City will continue installing new automated water meters that will communicate electronically and give Haltom City customers the ability to monitor their water usage and deliver important real-time information. Regular usage and usage spikes can be monitored and reported, providing citizens the opportunity to detect water leaks. The ability to detect leaks early can result in money savings for our customers. More details will be shared here on the City’s website as progress ensues.
“Haltom City is proud to serve as a role model for smart, responsible water use,” said Rex Phelps, Assistant City Manager of Haltom City. “Fathom’s software solutions will allow us to operate with greater efficiency, bill customers more accurately and deliver unparalleled customer support. The Fathom partnership provides multiple benefits for both Haltom City and its residents, and we are thrilled to join this network.”
“Communities across the United States are struggling with high—and continually rising—wholesale water prices,” said Trevor Hill, CEO of Fathom. “Our mission at Fathom is to reduce the burden that water scarcity places on both utilities and their residents by providing actionable data insights to drive efficiency at both the environmental and financial levels.”
Fathom provides comprehensive meter-to-customer solutions to help water utilities do more with declining resources. Fathom’s cloud-based geospatial offerings, including Meter Data Management (MDM), Customer Information System (CIS) and U2You (Utility-to-You) online customer portal, are rapidly deployable, risk-free and transform real-time meter data into a proven, turn-key, single-source, meter-to-cash solution. Founded in 2003, the company has more than 150 employees based in Phoenix, Austin, and Alpharetta, GA and over 150 public water systems and partners.
Fund the Super 7
Every month, for less than a cup of coffee, you can help fund special projects throughout Haltom City. Residents and business owners who want to help can make a $.50 cent minimum donation on their utility bill each month for one or all five the following donation funds:
Haltom City Animal Services
Haltom City Fire Department
Haltom City Police Department
Haltom City Parks and Recreation
Haltom City Public Library
Haltom City Veterans Memorial
Haltom City Senior Center
All of the money collected by your donation will be dedicated to the specified departments chosen by you.
Here are some of the special projects that were funded through your utility bill donations:
The Animal Shelter has been able to give their homeless animals additional medical treatments and surgeries to keep them healthy and save their lives until they get adopted.
The Fire Department has purchased smoke detectors, public education materials, take clown training and hosted the annual firefighter recognition awards banquet.
The Police Department purchased new Tasers for all officers, body-worn cameras for all officers and an interview and interrogation room with an audio/video recording system.
The Parks and Recreation Department has purchased equipment that better prepares their ball fields, expanded their fitness room and most recently, purchased the new water bottle filling station outside of the big gym.
The Library purchased a credit card machine, end panels for library shelving, a Library app, a printer for public computers and recycling containers for the public.
Donate to aid in the construction and maintenance of a Veterans Memorial that will be constructed at Haltom Road Park. You may also donate to this project on a one-time basis by contacting the City Manager's Office.
There are a couple of ways to sign up for this donation...fill out the online form below, include a donation in your monthly water bill, stop by Utility Billing at City Hall or call 817-222-7717. City Hall is located at 5024 Broadway Ave., Haltom City, TX 76117.
New Orange Bags are Being Distributed, Replacing the Green Bags
The City of Haltom City is now offering an exciting new service which will allow residents to recycle unwanted clothing, shoes, and household items with curbside pick-up on the regular Tuesday or Wednesday (depending on your address) trash and recycling collection day.
The company, Simple Recycling, provides this service at no cost to Haltom City residents. This free service is entirely voluntary and at the discretion of the residents. Those who wish to continue delivering their items to a particular charity instead can continue to do so. The main reason of offering this service to residents is to keep these items out of our landfills.
This new program only applies to single family residential households with curbside recycling pick-up. For more information please call 866-835-5068 or visit the Simple Recycling website linked above.
Due to the likelihood and the persistence of drought conditions throughout North Texas and the anticipated increase in demands going into the summer, the Tarrant Regional Water District has determined that the best way to conserve the areas water supplies until the drought ends is to initiate Stage 1 of our drought plan. Stage 1 restrictions were initiated June 3rd, 2013.
Under Stage 1 restrictions households and businesses are limited in sprinkler watering to two days per week with the two days determined by the address of the location.
Residential addresses ending in an even number may water on Wednesdays and Saturdays while residential addresses ending in an odd number may water on Thursdays and Sundays.All non-residential locations, such as apartment complexes, businesses, industries, parks, medians, etc. may water on Tuesdays and Fridays.No watering, regardless of address, may take place between the hours of 10:00 a.m. and 6:00 p.m. on any day.
Hand watering and the use of soaker hoses or drip irrigation systems, for things such as foundations, is allowed for up to two hours on any day.